Legal & Terms

Terms & Conditions atMediStack

Please read these terms carefully before using our services. Your agreement to these terms ensures a safe and transparent experience for everyone.

Terms & Conditions

Welcome to MediStack! These Terms & Conditions ("Terms") govern your use of the MediStack website, mobile app, and all related services ("Services"). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

  1. 1

    Use of Services

    You must be at least 13 years old to use our Services. If you are between 13 and the age of majority in your region, you may use our Services only with parental consent or supervision. You agree to use our Services only for lawful purposes and in compliance with these Terms.

  2. 2

    Account Registration

    To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account and password.

  3. 3

    Subscription, Payment and Free Trials

    Some Services require payment of subscription fees, billed monthly or annually in advance. MediStack may offer a free trial period for certain subscription plans. The length of the trial and specific terms will be provided at the time you sign up. If you do not cancel before the end of the trial period, your subscription will automatically convert to a paid plan and the applicable fees will be charged to your payment method. All fees are non-refundable except as described in our Refund Policy. You authorize MediStack to charge your selected payment method for subscription fees.

  4. 4

    Cancellation

    You may cancel your subscription by notifying us at least 1 month in advance via info@medistack.net. Upon cancellation, you will retain access until the end of your current billing period.

  5. 5

    Data Privacy

    Your use of our Services is also governed by our Privacy Policy. MediStack collects, uses, and shares your data as described in that policy.

  6. 6

    Prohibited Conduct

    You agree not to:

    • Use the Services for unlawful purposes.
    • Attempt to gain unauthorized access to our systems.
    • Interfere with or disrupt the Services.
    • Copy, reproduce, or distribute any content from our Services without permission.
    • Submit false or misleading information.
  7. 7

    Intellectual Property

    All content on the MediStack website and mobile app—including text, graphics, logos, videos, and software—is the exclusive property of MediStack and is protected under applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, or use any MediStack content without our written consent.

  8. 8

    Warranties

    MediStack provides the Services "as is" and does not guarantee that the Services will be error-free, secure, or uninterrupted. We make no warranties regarding the accuracy or completeness of any content or data provided through the Services.

  9. 9

    Limitation of Liability

    To the maximum extent permitted by law, MediStack is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability to you for any claim shall not exceed the amount you paid to MediStack in the past 12 months.

  10. 10

    Legal Compliance

    You agree to comply with all applicable laws and regulations while using our Services. MediStack may disclose your information as required by law or legal process, as described in our Privacy Policy.

  11. 11

    Termination

    MediStack may suspend or terminate your account if you violate these Terms or misuse our Services. Upon termination, your right to use the Services will immediately cease.

  12. 12

    Changes to Terms

    MediStack may update these Terms at any time. We will post changes on this page, and continued use of the Services means you accept the revised Terms.

  13. 13

    Governing Law

    Terms & conditions are governed by the laws of Bangladesh and the competent courts at Dhaka shall have exclusive jurisdiction. Any dispute arising in relation to the any policy will be submitted to a sole arbitrator appointed by MediStack under the provisions of the Arbitration Act, 2001 and any applicable rules thereunder. The venue of Arbitration shall be at Dhaka.

  14. 14

    Contact Us

    If you have any questions about these Terms, please contact us at info@medistack.net.

Questions About Our Terms?

If you have any questions or concerns about our Terms & Conditions, please don't hesitate to reach out to us.

Contact Us